The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 556 |
| Houston, TX | 369 |
| Seattle, WA | 238 |
| Philadelphia, PA | 237 |
| Washington, D.C., DC | 235 |
| Atlanta, GA | 208 |
| Denver, CO | 205 |
| San Francisco, CA | 146 |
| Sacramento, CA | 140 |
| Miami, FL | 139 |
| Indianapolis, IN | 139 |
| Orlando, FL | 134 |
| Boston, MA | 124 |
| Detroit, MI | 117 |
| Portland, OR | 112 |
| Minneapolis, MN | 110 |
| Brooklyn, NY | 92 |
| Salt Lake City, UT | 90 |
| Jacksonville, FL | 89 |
| Oakland, CA | 88 |
| Pittsburgh, PA | 67 |
| Tampa, FL | 63 |
| New York City, NY | 59 |
| San Jose, CA | 56 |
| Reno, NV | 46 |
| Tacoma, WA | 46 |
| Fort Myers, FL | 40 |
| Saint Paul, MN | 39 |
| Albuquerque, NM | 37 |
| Nashville, TN | 36 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Eden Malone (@EdenMalone18) reported verizon sucks *** i’m switching to ****** comcast how are you gonna say **** about the best service and not have any
- 𝐃𝐚𝐧 𝐘𝐮𝐥𝐥 (@tehdanboy) reported
PPL WHO WATCH RUPAULS DRAG RACE: How do you watch it… I was watching the new season on xfinity on demand but they never uploaded last week. Ru Paul you can suck oil out of my **** you capitalist fracker. and you are old
- Odawg1981 (@JonOwen1) reported
@HellYeahHolly I was hoping for a Comcast outage lol
- Reagan (@catladyrea) reported
@Xfinity isn’t able to help because we aren’t able to access @BallySportsNO due to our region being in the northeast of the state. As a Pels season ticket holder, I would like to keep up with my team more than quarterly app updates. Absolutely a shame.
- Smite's Favorite Hot Dog (@AgentPopo321) reported
@BVRlive @Xfinity They even sent me their xfi modem thing at no extra cost because I was complaining so often. Said it would fix my problems. Didn't fix a thing.
- Jason Wagoner (@JasonWagoner76) reported
@BallySportsIN Maybe you guys can fix your feed on Comcast/Xfinity for the next game so people can actually watch it?
- World Champion Carlos Sánchez (@ELCarlosSanchez) reported
@cookupyungbyrd @Xfinity And y’all down 20 in the standings. 🥴
- T 🏳️🌈 (@wildling_wolf) reported
@comcast @XfinityIt's ridiculous you won't allow payment arrangements on a $400+ bill.I'm disabled and on a fixed income.If your customer service reps had changed my service package when I requested it, TWICE, I never would have fallen behind!I can't afford your #greed
- Rosy (@LuckyOptimist) reported
@Xfinity Why is our neighborhood facing another long term internet outage when we have had no bad weather???
- James Rich (@JamesHarlanRich) reported
@Xfinity what up with the outage in Boulder, CO? It’s been 6 hours! Extremely disruptive to those working from home. I try to get an agent on either the chat bot or the 800 number and it just goes round and round and never connect me to a real person #badservice #fail #nowifi
- Marci Marshall (@Marci_Marshall) reported
@BallySportsIN Spoke with comcast/xfinity about no game being broadcast, they stated was a bally sports problem.
- Tackleberry (@Hoosiersfan9) reported
@BallySportsIN Couldn't watch it cuz @comcast @Xfinity had issues with the channel. Lmao
- BCB JR (@WanderingBear86) reported
@BrotherlyPuck @DanTheFlyeraFan 2/2 Likely w competent mgmt that is. Tank and actually bring in “top end talent” which can ONLY truly come via the draft. as suggested THEN sell FAs. But as long as Dave Scott and Comcast are in place expect more of the (decades long) same. Bandaids, bad contract, & half measures
- Marci Marshall (@Marci_Marshall) reported
@BallySportsIN @Pacers I CONTACTED XFINITY THEY SAID ITS A BALLY PROBLEM
- SMC (@SMC_TX) reported
@BobChoate54 My Wi-Fi cut out yesterday, so instead of calling Xfinity to complain I went straight to Governor Abbot because he’s obviously to blame.
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